Refund policy

We accept return requests within 30 days after delivery.

To be eligible, an item must be unworn, unused, in its original condition and packaging, and accompanied by proof of purchase. Contact info@willpowerent.com before sending anything back. If your return is approved, we will provide return instructions and the correct return destination. Items returned without prior authorization may not be accepted.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. Contact us promptly at info@willpowerent.com if an item is damaged, defective, or incorrect so we can evaluate the issue and make it right. Photos may be requested.

Exceptions

Custom or personalized products, gift cards, and final-sale items cannot be returned unless they arrive damaged, defective, or incorrect. Contact us if you have questions about a specific item.

Exchanges

The fastest way to obtain a different item is to request a return and, after the return is approved, place a new order.

European Union cooling-off period

When applicable, customers receiving merchandise in the European Union may cancel or return an order within 14 days as provided by law. Items must be in the same condition received, unworn or unused, with tags and original packaging, with proof of purchase.

Refunds

We will notify you after receiving and inspecting an approved return. Approved refunds are issued to the original payment method. Bank or card processing times may vary. If more than 15 business days have passed since your refund was approved, contact info@willpowerent.com.